Integrity
Clear advice and honest pricing, with no surprises at renewal or claim time.
Crichton Insurance Agency helps drivers, homeowners and business owners find the right cover, at the right price, with service that continues long after the policy is issued.
Who We Are
We are an independent insurance agency representing leading underwriters in Jamaica. That independence lets our advisors compare options on your behalf and recommend the coverage that genuinely fits your risk and budget.
With seven branches islandwide and a digital platform in AutoAssist, we combine face-to-face guidance with the convenience of managing documents and reminders from your phone.
Clear advice and honest pricing, with no surprises at renewal or claim time.
Responsive advisors who answer the phone and follow your matter to completion.
Rooted in Jamaica, serving families and businesses in every parish we operate in.
Why Choose Crichton Insurance Agency?
Convenient locations across Jamaica to serve you better.
Quick quotations and efficient claims support when you need it most.
Our team helps you choose the right coverage for your needs.
Manage your policies and stay organized with AutoAssist.
Our Branch Teams
Position:
Branch Supervisor| Kingston
Biography:
Lisa S. Henry is an accomplished insurance and business management professional with over 15 years of experience in insurance, leadership, administration, operations and client relationship management.
With 10 years of experience as a Certified Insurance Agent, Lisa possesses extensive knowledge and expertise in general insurance, underwriting, risk assessment, claims management, policy administration and customer service.
As Branch Supervisor at Crichton Insurance Agency, she is responsible for overseeing branch operations, supporting business development, strengthening client relationships and ensuring the delivery of efficient, professional and customer-focused insurance solutions.
Position:
Operations Manager
| Crichton Insurance
Biography:
Rebecca McIntosh serves as Operations Manager at Crichton Insurance, bringing over a decade of experience in business administration and management, with a strong foundation in accounting, taxation and compliance. Her professional experience is complemented by a focus on leadership, operational effectiveness, and business performance. Since entering the General Insurance industry in 2023, she has contributed to strengthening operations and supporting sustained growth in the company’s business production.
In her role, Rebecca oversees day-to-day operations, human resources, regulatory compliance, financial forecasting, and business performance. She provides operational oversight across all deparments, while managing stakeholder relationships and ensuring that business processes support the company’s objectives.
Position:
Managing Director
| Crichton
Biography:
Kirk Crichton is an accomplished Jamaican business leader with more than three decades of experience across the insurance, automotive and renewable energy sectors. As Director of the Crichton Group, he provides strategic leadership to Crichton Insurance Agency and Crichton Automotive, while also serving as Chief Executive Officer of PowerPoint Solar.
Throughout his career, Kirk has developed extensive expertise in corporate management, operations, project management, procurement and team leadership. His business approach is grounded in delivering dependable service, building lasting customer relationships and developing practical solutions that meet the evolving needs of the Jamaican market.
Kirk holds a Bachelor of Business Administration in Management Studies from The University of the West Indies, Mona. Beyond his professional responsibilities, he is committed to community development and has been an active member of Rotary International since 2003.
Through his leadership, Kirk continues to guide the Crichton Group’s growth and diversification while maintaining its commitment to quality, innovation and exceptional customer service.
Position:
Branch Supervisor (Linstead office) & Project Officer | Crichton
Biography:
Ramone brings a combination of insurance industry experience, business management expertise, and project coordination to his role as Branch Supervisor and Project Officer at Crichton Insurance. Since entering the insurance industry in 2019, he has gained experience in motor vehicle and property insurance, client advisory services, policy administration, and the technical operations that support insurance service delivery.
His professional background extends beyond insurance, encompassing business operations, financial management, resource allocation, and strategic planning. This broader commercial perspective enables him to understand the relationship between operational efficiency, customer service, risk assessment, and sustainable business growth.
In his current role, Ramone contributes to branch performance, operational coordination, and project execution, to support effective processes and organizational objectives. His focus is on strengthen.